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Tourism English (English for Tourism and Hotel Management)

Aims of the Course

This course has been designed to prepare clients for work in the tourism and hotel service industries. At the end of the course, clients should be able to communicate effectively in a range of business and tourism-related situations. Clients are encouraged to apply any tourism / business knowledge and experience that they might have as they work through course material. Course books will be supplemented with material from other sources, including newspaper articles and video materials.

The course is also suitable for people who intend to take an examination in Tourism English. Whether the client is a travel agent, a tour guide, a courier or a hotel manager, this course will allow him or her to function effectively in English.

Special emphasis is placed on the relevant vocabulary, register and grammatical structures that are used in the field of tourism, and the client is given the opportunity to practice using the language that he or she has acquired by means of seminars, group sessions and communicative practice activities. The client will also receive supplementary tuition in the essential English language skills of reading, writing, listening and speaking.

Typical Course Content

  • Enquiries and Reservations.

  • Reception.

  • Hotel services.

  • Food service.

  • Local tours.

  • Complaints.

  • Checking out.

  • Tour operation - Contacts.

  • Tour operation - Planning.

  • Negotiating.

  • Conferences.

  • Revision.

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